Last updated: July 25, 2025

Wolfiek Shop manages this website and online store, together with all related content, tools, features, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store operates on Shopify’s platform, which enables us to deliver these Services. This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or purchase through the Services. If any inconsistency arises between this Privacy Policy and our Terms of Service, this Privacy Policy governs the handling of personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you understand and accept how your personal information is handled as described here.

Personal Information We Collect

“Personal information” means any data that identifies you or can reasonably be associated with you. It excludes anonymous or fully de-identified data. Depending on how you use the Services, your location, and applicable law, we may collect:

• Contact details: name, billing and shipping address, email, and phone number.
• Financial details: payment card information, account data, transaction records, and confirmations.
• Account details: username, password, preferences, settings, and security information.
• Transaction data: products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, along with purchase history.
• Communications: messages, inquiries, and customer support correspondence.
• Device data: browser type, device type, IP address, network details, and unique identifiers.
• Usage data: how and when you interact with our Services.

How We Obtain Personal Information

• Directly from you: when you create an account, place orders, or provide information to us.
• Automatically: through your browser or device using cookies and similar technologies.
• From service providers: third parties acting on our behalf.
• From partners or third parties: when necessary to operate and improve the Services.

How We Use Personal Information

• Operating and improving Services: processing orders, managing accounts, remembering preferences, handling returns, and offering personalized recommendations.
• Marketing and advertising: sending promotional communications and displaying relevant advertisements based on your activity.
• Security and fraud prevention: protecting accounts and detecting unauthorized or unlawful activity.
• Customer support: responding to inquiries and providing assistance.
• Legal compliance: meeting legal obligations, responding to legal requests, and enforcing our policies.

How We Share Personal Information

• With Shopify and trusted vendors for payment processing, fulfillment, shipping, analytics, and technical support.
• With business or marketing partners for advertising services. You may opt out of certain data uses here.
• When you request or consent to sharing, such as for delivery services or social media integrations.
• Within our corporate group or with affiliates.
• As part of business transactions or to comply with legal requirements.

Our Relationship with Shopify

Shopify hosts our Services and processes personal data to support and improve functionality. Your information may be shared with Shopify and third parties outside your country to deliver and enhance these Services. Shopify may also use data to enable advanced features and personalization. To learn more, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Links and Websites

The Services may include links to external websites. We are not responsible for their privacy practices or security measures. Please review their policies before sharing personal information. Interactions with social platforms or widgets may make your information visible to others.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal information from individuals below the legal age of majority. Parents or guardians may contact us to request deletion of a child’s data. We do not knowingly sell or share personal information of individuals under 16.

Data Security and Retention

While we apply safeguards to protect your information, no system can guarantee complete security. We retain personal information only as long as necessary for account management, service delivery, legal compliance, dispute resolution, or enforcement of policies.

Your Rights

• Access: request a copy of the personal data we hold about you.
• Correction: request updates to inaccurate or incomplete information.
• Deletion: request removal of your personal information.
• Portability: request transfer of your data in certain circumstances.
• Opt-out of advertising data sharing: depending on your location, you may opt out here.
• Manage communications: unsubscribe from promotional emails at any time using the link provided. Transactional emails may still be sent.

UK and EEA residents: You may also object to or restrict certain processing activities or withdraw consent where applicable. We may verify your identity before fulfilling requests. Authorized representatives may act on your behalf with proper authorization.

Complaints

If you have concerns regarding how your data is handled, please contact us. In some regions, you may also contact your local data protection authority. For EEA authorities, see here.

International Data Transfers

Your personal information may be stored, processed, and transferred across borders. Transfers outside the UK or EEA rely on recognized legal safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or procedural changes. Any updates will be posted on this page with a revised “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please submit form. Wolfiek Shop acts as the data controller for your personal information.